Shipping policy

Last Updated: July 8, 2026

Thank you for shopping with Veslora.

We are committed to providing fast, secure, and reliable shipping to our customers.

Shipping Destinations

We currently ship to the following countries:

  • 🇺🇸 United States
  • 🇩🇪 Germany
  • 🇬🇧 United Kingdom
  • 🇳🇱 Netherlands

We may expand our shipping destinations in the future.

Free Shipping

We proudly offer FREE Shipping on all orders shipped to the countries listed above.

No minimum purchase is required.

Processing Time

Orders are typically processed within 1–5 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

Country Estimated Delivery
United States 3–5 Business Days
Germany 3–5 Business Days
United Kingdom 2–4 Business Days
Netherlands 3–5 Business Days

Delivery times are estimates and may vary due to customs processing, weather conditions, holidays, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take up to 48 hours to become active.

Customs & Import Duties

Orders shipped outside the United States may be subject to customs duties, VAT, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer.

Veslora is not responsible for customs delays or additional import charges.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

If an incorrect address is provided, we may not be able to modify the shipment after it has been processed.

Lost or Delayed Packages

If your package appears to be delayed or lost during transit, please contact us.

We will work with the shipping carrier to investigate the shipment and assist in resolving the issue whenever possible.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Photos of the damaged item
  • Photos of the shipping packaging

This helps us process your request more efficiently.

Contact Us

If you have any questions regarding shipping, please contact us:

Veslora

Email:
veslora.co@gmail.com

Business Address:
418 Broadway
Albany, NY 12207
United States